Resources

Northwoods’ resources help agencies utilize human services technology so caseworkers can spend less time on administrative tasks and more time with clients. From our infographics, to webinars and customer stories, we answer your questions and help you prepare to modernize your agency.

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Customer Stories

Yolo County Streamlines In-Home Supportive Services with Electronic Case Files
Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support
Scott County Simplifies Collaboration with Secure Portal
Wilson County Supports Workers with Modern Software for Social Services
Cleveland County Digitizes Case Files to Improve Performance and Mobility in Court
Northwoods and Ohio Department of Job and Family Services: Child Welfare
Carver County Cuts Paperwork Processes from Months to Minutes with Northwoods Software
Dare County: Onboarding Made Easy with Simple Software
Erie County: Northwoods Mobilizes Content for Caseworkers Using AWS-Based Application
Mesa County: How Electronic Case Files Help Caseworkers Put Families First
Cultivating Meaningful Connections to Support Permanency
Streamlining Services to Support Families
Investing in Technology to Empower Caseworkers
Houston County: Spend More Quality Time with Families
Child Protection and Adoption: Achieving Permanency Twice as Fast
Child Protection: Engaging Families and Building Trust
Adult and Disabilities Services: Building Rapport with Clients
Adult and Disabilities Services: Repurposing Time to Focus on Clients
Foster Care Licensing: Facilitating Successful Foster Care Placements
Children's Mental Health: Quickly Viewing Medical History and Making Referrals
New Worker: Understanding Key Topics and Events Quickly

eBooks

Key Issues Impacting Adult & Aging: How Technology Helps Solve Them
Modernizing Human Services: Technology's Integral Role in Addressing Key Issues
Cloud Technology for Human and Social Services: The Guide to Getting It Right
What's the Value of Traverse in Child Welfare?
Technology Toolkit: An Essential Buyer's Guide for Human Services
Investing in Essential Technology and Remote Connection for Child Welfare
Lessons From the Pandemic: Transforming State and Local Eligibility Programs
5 Hurdles Blocking Social Worker Productivity in Child Welfare
Shining Light on Dark Data in Child Welfare
Enhancing CCWIS with a System of Engagement

Infographics

The Tides of Turnover in Social Services
How Traverse Supports Supervision
Finding Time to Focus on Families: How Traverse Helps in Child Welfare
Human Services Technology: Try It Before You Buy It
Using Traverse for High-Value Work With Families
Artificial Intelligence in Social Services Explained
Dark Data Defined: What It Means and Why It's Critical for Child Welfare
10 Tips on Self-Care for Social Work
The Do's and Don'ts of Human Services Technology Implementation

Videos

Customer Q&A: Kristina Carlisle, Jackson County Job & Family Services
Customer Q&A: Tammy Osborne-Smith, Jackson County Job & Family Services
Case Aide Services Overview
Our Mission
Our Culture
Celebrating 20 Years in Human Services
Traverse® Overview
How Carver County Health & Human Services Saves Time with Traverse Connect
Customer Q&A: Shelly Selinger, Carver County Health & Human Services
Who is Northwoods?
10 Ways Child Welfare Agencies Save Time with Traverse
How Does Traverse Support Child Welfare Case Management Systems?
Traverse® Connect
Traverse® Feature Previews
Child Welfare Software: Finding a Forever Home
Mesa County Department of Human Services: A Child Welfare Customer Story
Houston County Department of Human Services: A Customer Story

Webinars

Going Beyond Self-Care: Re-Focusing on Worker Well-Being to Combat Turnover
Tackling Key Issues for New York Human Services
Justifying IT Spending in Human Services
5 Ways to Assess Your Agency's Readiness to Implement New Human Services Technology
Implementing New Human Services Technology: 4 Potential Risk Factors for Long-Term Success
New York Child Welfare Customer Q&A
5 Hurdles Blocking Social Worker Productivity in Child Welfare